The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Relaxation
“The spa area was expansive and soothing, with a good sauna and steam room that provided the ultimate relaxation after a long day.” view full review
Really good Lobby Bar
“The lobby bar was a pleasant surprise, serving delicious food and drinks that outshone other dining options in the hotel.” view full review
Delicious Breakfast
“The breakfast spread was impressive, offering a wide variety of delicious options and a spacious, inviting venue.” view full review
Well-Equipped Gym
“The gym had excellent equipment, allowing me to maintain my fitness routine comfortably during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Plunge pool
Indoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Sauran Street 46,
Nur-Sultan (Astana),
Kazakhstan,
10000,
Astana
Map view
Sauran Street 46,
Nur-Sultan (Astana),
Kazakhstan,
10000,
Astana
City landmarks
Mangylik El Ave. 55/3
Congress-Centre EXPO
1.0
km
Kabanbai Batyr Molodezhni Microdistrict
Atameken Ethno-Memorial Complex
1.8
km
Uly Dala Avenue 9
Astana Ballet Theater
710 m
Museum
The Sphere
1.0
km
Yengbekshiler Street 2
Arch of Triumph
2.0
km
Turan Ave
Gashyktar
2.3
km
Turan Ave.
Barys Arena
2.2
km
Monument
Baiterek Tower
4.4
km
Mosque
Nur-Astana Mosque
4.0
km
Nur-Sultan 020000
Park Prezidentskiy Parkovka
3.4
km
Dostyq St. Qonayev St.
Nurzhol Boulevard
4.2
km
Public Building
Ak Orda Presidential Palace
4.6
km
Park
Lovers Park
4.6
km
Gallery
Palace of Peace and Reconciliation
5.2
km
Water Green Boulevard
4.4
km
Museum
National Museum of the Republic of Kazakhstan
5.1
km
Shopping Area
Moskva Shopping Center
4.1
km
Nurzhol Blvd
Singing Fountain
4.4
km
Orynbor Street
Triumphal Arch Mangilik El
4.7
km
Mosque
Hazret Sultan Mosque
5.7
km
Gallery
Has Sanat
4.6
km
Tauelsizdik Ave 52
Palace of Independence
5.4
km
Tauyelsyzdyk Ave. 57
Kulanshi Art Centre
5.2
km
Kabanbai Batyra Ave.
Fountain Circus
6.1
km
Korgalzhyn taszholy
Ethno-memorial complex Map of Kazakhstan Atameken
6.5
km
Korgaldzhinskoye Hwy. 2
Family Rest Center Ailand
6.3
km
prospekt Tayelsizdik
Independence Square and Kazak Eli Monument
6.8
km
Nearby
Mall
MEGA Silk Way
330 m
Restaurants
Cloud 9 dine&bar
0 m
Sauran
Ocean Basket Mega Silkway
980 m
Kabanbai Batyra Ave.
Pinta Bar & Grill
960 m
62 Kabanbai Batyra St.
Goko
650 m
Kabanbai Batyra Ave.
Leprechaun Irish Pub
920 m
Qabanbay Batyr Ave. 58B House Building 2
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
modern rooms
friendly staff
smears on windows
far location
8.0/10
Great
Rooms
8.1
Location
7.4
Service
8.4
Dining
8.0
Guest reviews
8.0/10
based on 10 reviews
8.9
8.9/10 based on 1022 reviews
Thomas
United States,
June
2024
7.8/10
Staying at this hotel in Astana was a mix of modern charm and minor inconveniences. The rooms offer a free light show at night-time and are modern but had smears and hand prints all over the windows, both high up and down low. The service was very friendly and attentive, with staff going above and beyond to make up for mistakes. The location is a bit far from the city but preferable for business travelers. The dining experience is easily one of the best for North American tastes. The facilities are top-notch, offering everything you need for a comfortable stay.
Rooms
7.0
The rooms are modern and offer a free light show at night-time, but they had smears and hand prints all over the window.
Service
9.0
The staff at the breakfast cafe were very friendly and attentive, even offering a free ride to the airport to apologize for mistakes.
Location
6.0
The hotel is a bit far from the city but is preferable for business people, and there is a big mall beside the hotel.
Dining
8.0
The dining experience is easily one of the best for North American tastes.
Facilities
9.0
The facilities are top-notch, ensuring a luxurious and convenient stay.
modern rooms
smears on windows
Christopher
United States,
May
2024
8.6/10
My stay at the hotel was really pleasant overall. The rooms were incredibly comfortable and spacious, with a direct view overlooking the Expo center. However, it would have been perfect if there were some furniture to relax on during the Summer. The rooms were impressively large and impeccably prepared, offering a great experience for relaxation and rest.
Rooms
9.0
The rooms were really big and perfectly prepared, offering a great stay experience.
Service
8.0
The staff was incredibly supportive and kind throughout my stay, making me feel truly welcomed. However, there could be some improvement in customer service to elevate the overall experience.
Location
9.0
The hotel's location was fantastic, conveniently situated right next to the Expo area, making it an ideal choice for business travelers. However, it may not be the best option for large families.
Dining
8.0
The dining options were nice with a good variety, offering delicious meals and multiple choices. There could be some enhancements to make the experience even better.
Facilities
9.0
The facilities at the hotel were top-notch, providing a range of services that catered to various needs. However, there were some paid services that may impact the overall value for money.
James
United States,
May
2024
7.8/10
The hotel has some excellent features like comfortable rooms but lacks sufficient furniture in the rooms for sitting during the Summer. The breakfast options have decreased compared to the previous offerings, and noticeable smears and handprints marred the windows at varying heights.
Rooms
8.0
The rooms are excellent, though they should have more furniture for sitting during the Summer.
Service
9.0
The service is exceptionally friendly and professional, putting lots of attention to details. The staff also offered a free ride to the airport to apologize for a mistake.
Location
7.0
The location is perfect, situated near the expo center and mega mall, making it suitable for business guests. However, it may feel a bit far from the city center.
Dining
8.0
The dining experience is delicious, easily catering to North American tastes.
Facilities
7.0
The facilities are good, with amenities that cater well to guests' needs.
Edwin
United States,
March
2024
8.2/10
My stay at the hotel was a mix of great and not-so-great experiences. The rooms were really big and perfectly prepared, but they had smears and handprints all over the window, which was a bit distracting. The hotel's location right next to the Expo center was convenient, but it wasn't really downtown. The service was really supportive and very kind, and the staff was friendly and attentive. The dining experience was wonderful, and the facilities were top-notch. Overall, a good stay with a couple of minor issues.
Rooms
8.0
The rooms were really big and perfectly prepared, but had smears and handprints all over the window -- high up and down low.
Service
9.0
The service was really supportive and very kind.
Location
7.0
The hotel's location right next to the Expo center was fantastic, although it was not really downtown.
Dining
8.0
The dining was wonderful, offering delicious dishes.
Facilities
9.0
The facilities were top-notch and added to the overall experience.
Friendly Staff
Handprints on Window
Brendan
United Kingdom,
February
2024
8.0/10
My stay at the hotel was comfortable and enjoyable. The rooms were spacious and cozy, although I missed having a view of the expo globe from my window. The staff provided excellent service, always with a smile and willing to assist. The location, while not perfect, was fantastic being right next to the Expo area. The dining options were nice, with a good variety of food. Overall, a great experience with a few minor drawbacks.
Rooms
8.0
The room I stayed in was comfortable and spacious.
Service
9.0
The staff was friendly and professional, checking on me and providing updates.
Location
7.0
The hotel's proximity to the Expo area was fantastic, although a bit far from the main center.
Dining
8.0
The dining experience was nice with good and various food options.
Facilities
8.0
The facilities at the hotel were modern and convenient.
Friendly staff
Far from main center
Gordon
United Kingdom,
December
2023
7.4/10
The hotel offers modern rooms with very good beds, but there were smears and handprints all over the windows. The service is a mix of needing improvement in customer relations but also being very friendly and attentive, especially during breakfast. The location is convenient for business guests, although it is a bit far from the city center. The dining experience is considered one of the best in the city, catering well to North American tastes. The facilities are in good condition, offering a comfortable stay overall.
Rooms
7.0
The rooms are modern with very good beds, but the windows had smears and handprints.
Service
6.0
The staff require improvement in customer service skills, but they are friendly and attentive, especially during breakfast.
Location
7.0
The hotel is preferable for business people due to its convenience, but it is a bit far from the city center.
Dining
9.0
The dining experience is highly regarded as one of the best in the city, offering a variety of choices.
Facilities
8.0
The hotel provides good facilities, ensuring a comfortable stay.
convenient location
poor window cleanliness
Bob
United States,
November
2023
8.0/10
I found the hotel to be conveniently located next to the Expo center and mega mall, though slightly isolated. The rooms were modern and clean, but some windows had smears and handprints. The service was exceptional, with friendly and multilingual staff who even offered a free ride to the airport to apologize for mistakes. Dining options were good for North American tastes, and facilities were well-maintained. While the location was not downtown, it was right next to the Expo area.
Rooms
8.0
The rooms were modern and clean, but some windows had smears and handprints.
Service
9.0
The service was over the top, with very friendly and attentive staff who acknowledged mistakes and offered free airport rides.
Location
7.0
The hotel is perfectly situated next to the Expo center and mega mall, but feels slightly isolated from the city center.
Dining
8.0
The dining experience was easily one of the best for North American tastes.
Facilities
8.0
The facilities were well-maintained and offered good amenities.
Sophie
United Kingdom,
November
2023
8.4/10
The hotel has spacious rooms with balconies, providing a great experience. The service is exceptional, with attentive and friendly staff. The location offers a special ambiance, though it may feel a bit isolated from the city center. The dining options are delicious, catering to various tastes. The facilities are top-notch, ensuring a luxurious stay.
Rooms
9.0
The rooms are large, well-planned, and offer a hot ambiance.
Service
9.0
The service is amazing, with fast and friendly assistance. Staff are multilingual, going the extra mile to rectify any mistakes.
Location
7.0
The hotel's setting is special, especially with views towards the Expo. However, it may feel a bit far from the city center despite the proximity to a good mall.
Dining
8.0
The dining experience is impressive, offering delicious options.
Facilities
9.0
The facilities are excellent, providing top-notch amenities.
Bobby
United Kingdom,
September
2023
8.8/10
Being right next to the Expo area, the hotel offers spacious and great rooms. The service is top-notch, with friendly and professional staff, although a few members seemed distracted. The location is fantastic for those visiting the Expo center and mega mall. The dining options cater well to North American tastes, providing a nice variety of food.
Rooms
9.0
The rooms are more than large and great, perfectly sized desk available.
Service
8.0
The service was excellent, with friendly and professional staff, though some seemed preoccupied.
Location
10.0
The location is perfect next to the expo center and mega mall.
Dining
8.0
The dining experience is easily one of the best for North American tastes.
Facilities
9.0
The facilities are modern and offer great amenities.
Joe
United Kingdom,
May
2023
7.4/10
I had a mixed experience at the hotel. The rooms were comfortable and had a great view of the Expo Center, but they had smears and handprints on the windows. The service was friendly and helpful overall, although there were mixed responses. The location was perfect for those visiting the Expo Center and Mega Mall, but a bit far from the main city center. The dining experience was satisfying with tasty meals, yet not very diverse. The facilities were decent, adding to a satisfactory stay.
Rooms
8.0
I found the rooms very comfortable and nicely designed with a great view of the Expo Center, although I noticed smears and handprints on the windows.
Service
8.0
The service was friendly and attentive, with a rich breakfast offering, making my stay really good.
Location
7.0
The hotel's location next to the Expo Center and Mega Mall is perfect for visitors to these places, but it's a bit far from the city center.
Dining
7.0
The dining experience was enjoyable, with tasty meals and a great view from the 9th-floor restaurant and bar.
Facilities
7.0
The facilities were adequate and added value to my stay.
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